Friday, October 2, 2015

Heating Season has Begun!

From October 1st through May 30 every year,  the landlord is required to provide heat if 

DAYS: Between 6 AM and 10 PM,  the outside temperature is below 56 degrees F and the temperature in your apartment is less than 68.

NIGHTS: Between 10 PM and 6 AM, the outside temperature is below 40 degrees F and the temperature in your apartment is less than 55.  (Yes, these are ridiculous for people who don't go to bed by 10 PM.)

If your indoor digital thermometer shows the temperature is below what is legally mandated, 





  • Call Stellar (212-222-4430) or email Stellar (njakupaj@stellarmanagement.com and cmosquera@stellarmanagement.com) to report the problem and ask them to fix it. They should send someone to check the functioning of your radiators and how well your balcony door closes.  You can ask one of the building staff to help you remove or cover your air conditioners.  (That's not their regular work.)  If that doesn't help, 
  • Fill out a requisition slip at the guard's desk in the lobby reporting the problem
  • IF Stellar still does not provide legally adequate heat,  call 311.  Email the complaint reference number to Sue.